Shipping & Returns

SHIPPING POLICY

 
Orders over $20.00 in the continental U.S. ship for free!

We primarily ship USPS Priority, 2 or 3 Day, depending on what the USPS offers for your address.

As many of our beeswax art pieces are custom requests we strive to ship within two business days from the day the order was placed, and often we can and do ship more quickly than that.

If for some reason there is a delay, we will let you know via email. 

We appreciate your business!

Return & Exchange Policy

We gladly accept returns and exchanges on all regular stock items.

Please contact us within 7 days of delivery.

You must ship items back within 14 days of delivery, in original packaging.

Unfortunately we cannot normally accept order cancellations, but email us and we will try to work with you.

 Please  do contact me if you have any problems with your order as soon as possible.

Custom orders, unless they arrive damaged or defective, cannot be returned or exchanged.

​​​Returns and Exchange Details

We want you to be happy with your purchase! We love repeat customers, and work hard to delight you!

If there is any damage during shipping, contact us ASAP.

I will replace beeswax art pieces that are damaged in transit, but only after I receive a picture of the damaged item and the box it was shipped in showing damage to the box, if any.

One of a kind  beeswax art that is damaged will be treated the same, however after pictures are sent we will recreate the custom piece for you.
If you're simply not happy with your purchase and would like to return it, please contact us as soon as you receive it.

You may return it for a full refund (less shipping cost, if applicable ) within 7 days.

You, the customer, are responsible for return shipping costs, please return in the original shipping box, and the item must arrive undamaged.

 

MADE WITH 100% PURE NON-ALLERGENIC BEESWAX